. . . something that we should be seeing on a couple of businesses that aren't providing quality service. Isn't it ironic how businesses can provide 5 Star service in some areas and provide below average serve in another? I've seen businesses thrive in areas where the parking lots are filled with trash, or certain products aren't offered or always "out", and the number #1 thing, customer service is always lacking. Why isn't there a higher standard in business?
Changing business as usual! How can you hold the businesses in your community accountable? It starts with focus. In order to get the businesses in order, you have to get the community in order. It's been proven that a nice facility doesn't mean quality service is provided. In fact, most businesses will tell you that they recycle workers like schools in highly transient areas shift around students. In that process you miss out on things...soft skills. Basic skills needed for customer service are lacked and this stems from lack of experience and education. When we lose focus on what's important, economic empowerment, education, home ownership...then businesses won't thrive. Thriving businesses are supported by the community and the beneficial. Our reality is determined by how we handle our business. If it's not beneficial, then we should be closed to business as usual.
Improving your community begins with the perception and mindset of the people.